Dealing with Difficult People In a Week: Teach Yourself

  • ISBN: 9781444158830
  • Publication date: April 2012
  • RRP: £6.99
  • Format: PB
  • Binding: Paperback
  • Extent: 128pp
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Learn in a week, what the experts on dealing with difficult people learn in a lifetime.

The ability to deal with difficult people is crucial to anyone who wants to advance their career.

Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers.

The highly motivational ‘in a week’ structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.

So what are you waiting for? Let this book put you on the fast track to success!

The Author(s)

Brian Salter

Brian Salter began his career in the BBC where he produced and presented features, business and current affairs programmes on the World Service. He worked as an editor in the BBC World Service newsroom, thence moving to BBC TV news, and then Radio 4’s City Desk.

Naomi Langford-Wood

Naomi Langford-Wood is a business and communication specialist, consultant and speaker on the international conference circuit. She has also co-authored over 16 business books with Brian Salter.

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