Negotiating in a week, 3rd edition

Negotiating skills play a crucial role in any manager's relationship with custoomers, suppliers and colleaugues. An outline of the factors which contribute to successful and constructive negotiating. It addresses creating the right environment, researching, opening the meeting, proposing, summarizing and confirming, and evaluating performance.

Contents List:
Prologue / Creating the right environment / Researching your objectives / People and places / Opening the meeting / Talking and listening / Proposing / Summarising / Closing and confirming / Evaluating performance / Continuing to grow / Reading list

The Authors:
Peter Fleming is a highly experienced Management Consultant and Managing Partner of PFA International. He is a Chartered Marketer with a Masters in Human Resource Management and has trained thousands of managers from all over the world.

Related books from the In a Week series...
Dealing with Difficult People in a week
Balanced Scorecard in a week
Managing your Image in a week
Emotional Intelligence in a week