Balanced Scorecard in a week, 2nd edition

This book shows you how to design and implement a simple and practical measurement system that will help you to improve the performance of your organisation. This is based on the concept of the Balanced Scorecard which ensures you focus on the key factors appropriate to your business, not just financial results.

The book will show you how to:
Decide what are the key drivers for your business
Decide meaningful measures using the framework of the Balanced Scorecard
Use the measures to improve the performance of your business

Contents List:
1 - Introduction
2 - Sunday: What is the Balanced Scorecard?
3 - Monday: How to begin
4 - Tuesday: Deciding what is important
5 - Wednesday: How to measure
6 - Thursday: Displaying and using the measures
7 - Firday: Keeping your scorecard relevant
8 - Saturday: Beyond the Balanced Scorecard

The Authors:
Mike Bourne is a member of the Centre for Business Performance at Cranfield School of Management where his work involves helping companies change and improve through implementing performance measurement systems.

Pippa Bourne manages the East of England Region for the Institute of Chartered Accountants in England and Wales. She has 15 years' experience of running profitable education and training organisations.

Related books from the In a Week series...
Performance Management in a week